The problem
Customer questions get lost between channels
Your customers write to you everywhere. You and your team check five places at once, and still something slips through.
Five separate inboxes
WhatsApp on the phone, email in Outlook, Instagram messages and the website chat in a separate tab. Your team switches screens all day and still misses messages.
Every missed question is lost revenue
A customer who gets no answer within the hour has often already moved to a competitor. Especially in the evening and on weekends, when your team is offline.
The same answer, ten times a day
Your team types the same answers all day: delivery times, prices, opening hours. Time that does not go to the customers who actually need help.
The solution
Everything in one place, with an AI employee
We set up a complete customer service inbox for you: every channel in one dashboard, an AI employee handling the first line, and a smart handoff to your team when a question needs a human.
Who it is for
Built for businesses with volume
The standalone AI employee is one bot on one channel. This platform is the full customer service operation, for businesses that take it seriously.
Webshops
Order, shipping and return questions are repetitive and perfect for the AI. Your team only handles the exceptions.
Info products and coaching
Keep leads warm between booking and the sales call, prevent no-shows and answer questions without having to watch them yourself.
Companies with a support team
The AI takes the first line and automatically passes complex questions on, with the full conversation included. Your team works faster without losing context.
B2B service providers
A lot of inbound questions you now answer by hand. The AI catches them and your team focuses on the real work.
How it works
From scattered channels to one system
Set up the inbox
We set up the platform and connect all your channels: website chat, WhatsApp, email and social media.
Build the AI employee
We build an AI employee with your knowledge base and your tone. It answers questions as if it sits in your office.
Connect your team
More complex questions go to your team automatically, with the full conversation and all context. Nobody has to ask anything twice.
Live within two weeks
Your team works from one screen, the AI employee works day and night. It is up and running within two weeks.
What is included
The complete customer service
No more separate tools. One platform where everything comes together.
Every channel in one inbox
Website chat, WhatsApp Business API, email, Instagram and Facebook. All conversations in one place, with the full history per customer.
AI employee built to your needs
Built with your knowledge base and in your tone. Answers questions day and night, in your customer's language.
Smart handoff to your team
When a question needs a human, it goes automatically to the right team member. With the full transcript, so nobody starts from scratch.
Knowledge base for self-service
A help center where customers find answers themselves. Fewer questions in the inbox, more self-reliance.
GDPR-proof, your data
The platform runs on servers in Europe, self-hosted. Customer data does not leave your environment and you can export everything when you cancel.
Dashboard and statistics
Response times, conversation volumes, frequently asked questions. You see exactly what is going well and what can improve.
The difference
Separate tools versus one platform
| Question | Separate tools | ZeroCode platform |
|---|---|---|
| Inboxes | A separate tool or tab per channel | All channels in one dashboard |
| AI answers | A standalone bot without conversation context | AI employee with your knowledge base and the full conversation history |
| Handoff to the team | Manual copying and forwarding | Automatic, with the full transcript included |
| Costs | License per employee, tens of euros per month | One fixed price for the whole team, cancel monthly |
| Your data | At a big platform abroad | Self-hosted in Europe, GDPR-proof, and yours |
Pricing
Custom, on request
Every business is different: the number of channels, the size of the team, the volume of conversations. So we do not offer a standard package, but a proposal that fits you.
Complete customer service platform
Inbox, AI employee and team handoff in one system
Always included in the proposal
We look at your situation together and make a fixed proposal: one-time setup plus a fixed monthly fee. Excluding VAT.
Frequently asked questions
What you want to know
What is the difference with the standalone AI employee?
The standalone AI employee is one bot on one channel: your website, WhatsApp or email. This platform is the full customer service: all channels in one inbox, an AI employee and smart handoff to your team. For businesses with multiple employees and more volume.
Can the AI run on the WhatsApp Business API?
Yes. WhatsApp Business API is supported by default. That is the official route for business WhatsApp, so no risk of blocking at higher volumes.
Does our data stay ours?
Yes. The platform runs self-hosted on servers in Europe. Customer data does not leave your environment, and you can export everything when you cancel.
Does it work alongside our existing systems?
Yes. The platform connects with the WhatsApp Business API and can run alongside existing tools. We look together at the best setup for your situation.
How quickly are we live?
Usually within two weeks. The inbox and channels are up fastest; the AI employee needs a little time to learn your knowledge base properly.
What does it cost?
That depends on the number of channels, team size and conversation volume. We make a fixed proposal: one-time setup plus a fixed monthly fee, cancel monthly.
One inbox. One AI employee. Your whole team included.
Tell us what your customer contact looks like today, and we will show you what is possible.
