AI Email Customer Service

Every email answered,within 5 minutes.

Customers email with questions about prices, availability and services. Your AI employee reads the email, understands the question and sends a personal reply. Automatically, in your tone of voice. 24/7.

Works with any email providerLive within 48 hoursCombinable with WhatsApp

The problem

Emails pile up. Customers wait.

Most SMBs take 4-8 hours to respond to emails. Meanwhile, the customer has already booked with a competitor.

Slow response time

Customers expect a reply within an hour. Reality? Often not until the next business day.

Overflowing inbox

The same questions over and over. Prices, opening hours, availability. Answering manually costs hours.

Missed leads

A quote request on Friday evening? You see it Monday morning. The customer has moved on.

How it works

AI reads, understands and answers your emails

01

Email arrives

A customer sends an email to your info@ address. The AI picks it up immediately.

02

AI understands the question

The AI analyses the email: is it a price question, an appointment request, or a complaint? And responds accordingly.

03

Personal reply

Within minutes the customer receives a personal reply in your tone of voice. No standard template.

04

Escalation when needed

For complex questions, the email is forwarded to you with a summary. You take over when needed.

What you get

More than an autoresponder

This is not "We have received your message". This is an AI that actually answers.

Reply within 5 minutes

Every email is answered within minutes. Day and night, weekends and holidays.

Knows your business

Trained on your services, prices, FAQs and processes. Answers as if you wrote it yourself.

Your tone of voice

Formal or informal. The AI writes the way you do.

Schedule appointments

Customer asks for an appointment via email? The AI checks the calendar and confirms.

Smart escalation

Complex questions, complaints or sensitive situations are forwarded to you immediately.

Combines with WhatsApp

One AI employee for both channels. Same knowledge base, consistent answers.

In practice

What it looks like

Van: customer@company.com
What does a treatment cost?

Hello, I'm interested in a facial treatment. What are the prices and when can I come in?

AI · Answered in 3 minutes

Hi! Great that you're interested. Our facial treatments start from €65 for a basic treatment (45 min) and €95 for a luxury treatment (75 min). We still have availability this week on Wednesday at 2pm and Thursday at 10am. Shall I book one of these times for you? Best regards, [Business Name]

Van: info@contractor.com
Quote request dormer window

Good afternoon, we would like to have a dormer window installed. It concerns a terraced house from 1985. Could you provide a quote?

AI · Answered in 4 minutes

Good afternoon, thank you for your interest! A dormer window for a 1985 terraced house is certainly possible. To prepare a suitable quote we need a few details: the roof type (pitched/flat), the desired width, and whether you have a permit. Shall we schedule a free measurement appointment? We can come by and prepare a quote on the spot. We have availability next Tuesday or Thursday. Kind regards, [Business Name]

Pricing

Email AI tailored to your business

Choose the plan that matches your email volume. Combine with WhatsApp AI for an extra discount.

POPULAR
Business

500 emails/month

For growing businesses

149/mo

excl. VAT

€1,000 one-time setup fee
  • 500 emails per month
  • AI trained on your business
  • Reply within 5 minutes
  • Smart escalation
  • Schedule appointments via email
  • Cancel monthly

Extra email: €0.30

Get started
Pro

1,500 emails/month

For busy inboxes

249/mo

excl. VAT

€1,000 one-time setup fee
  • 1,500 emails per month
  • AI trained on your business
  • Reply within 5 minutes
  • Smart escalation
  • Schedule appointments via email
  • Priority support
  • Cancel monthly

Extra email: €0.25

Get started

Combine WhatsApp + Email?

Combine WhatsApp AI with Email AI and receive 10% discount on the total monthly fee. One AI employee, two channels, one knowledge base.

View combo pricing

All prices are exclusive of VAT. Prices valid as of April 2026.

Ready to automate your inbox?

Schedule a free 15-minute demo. We'll show you live how the AI answers your emails.